by Kristen Abell
Yesterday during the #satech chat, the topic came up of the role of IT folks in implementing new technologies on campuses. One of the things that continues to be a struggle for many of us is the fact that we are woefully behind in the IT world – not just behind other campuses, but behind the business world at large. Some of this is lack of money, some of this is lack of training, and some of this is a comfort with what we’re already doing.
But some of this – and this is where the chat went slightly rogue – is due to our IT departments. While those on the chat seemed to be more of the do first, ask forgiveness later type, they were also open to admitting that plenty of IT folks work more as gatekeepers – trying to prevent anyone from delving too far into a new technology before they’d had a chance to fully investigate it and ensure it’s relevance and appropriateness for the university.
I admit, I can see both sides – it’s nice to be able to support folks who know what they’re doing, but to prevent folks from getting too far into something if they don’t. It’s also necessary to protect the university’s servers, not to mention their reputation and liability. But with the changing pace of technology now, and the increased call for everyone in higher ed to have some tech competency, does that also change the role of the IT professional?
How do you work with IT at your university? Do you have gatekeepers or visionaries? What do you think the role of IT should be on a college campus?
Special thanks to those on the #satech chat yesterday for inspiring this post!